[Old] SSE fined £10.5m by Ofgem

Energy supplier SSE was fined £10.5m by the regulator Ofgem for mis-selling gas and electricity in April 2014.

Source: BBC - http://www.bbc.co.uk/news/business-22011717

Npower to write off energy bills

As reported by Uswitch, Director of Communication for Npower Guy Esnouf told Radio 5live listeners: “Anybody who left us before December, so six months ago, and hasn’t received a bill from us, then we are going to write that off.”

Source: http://www.uswitch.com/gas-electricity/news/2014/06/06/npower-responds-to-consumer-complaints/

Npower tops customer complaints again

"Npower in chaos." Top of the compliants league again. Been there since the end of 2012.

Source: http://m.bbc.co.uk/news/business-27374580

E.On to pay £12m for mis-selling

E.On to pay £12m for mis-selling.

It will do this by paying c£35 to the 333k customers receiving the Warm Homes Discount. So, vulnerable customers. It will need to contact customers who may have lost out and pay them too.

Source: Ofgem https://www.ofgem.gov.uk/press-releases/e.-pay-%C2%A312-million-package-following-ofgem-mis-selling-investigation

British Gas Business pays £5.6m in penalties

BGB computer system issues preventing non-domestic customers from switching. Also failure to tell customers their tariffs were expiring.

£1.3m already paid to those affected.
£3.45m to an energy efficiency fund.
£0.8m penalty.

Source: Ofgem